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Reviewer: Jade West Midlands
I ordered 2 packs of this hair and when I initially took it out of the packet I thought it was soft and it had a natural shine to it. I thought the hair was a little thin on the ends which still was the case when I installed the hair. I found these thin ends tended to get dry even with brushing twice a day and using a good quality hair serum on. After a week I had to snip these ends off which resulted in my losing half an inch. I like the wavy curl pattern and I was surprised that even after washing the hair kept it's wave. The only downside to this is that I found the hair very hard to straighten even on a slightly higher heat and with the appropriate straightening hair products used. Once I had straightened the hair it had gone back to a looser wave within an hour. For me this is the main downside to this hair as it is advertised as being able to curl or straighten. I have had this hair in for a week now and so far I have had hardly any shedding and minimal tangling - I just hope that it remains this way.
Reviewer: virginhairworld London
Thanks for your order Jade. We take all complains seriously and are currently looking into your comments, however concerning the waves, we have had to use a new and different technique to achieve the waves so they can remain wavy for longer, as we have had customers complaining of waves going straight after washing, so because of the advanced technology used in making the waves this could have been the reason why they go back to being wavy after you straighten them. All Our hair can withstand any heat or high temperature curl or straightener as they're pure virgin hair but if they go back to being wavy its because we made them so, due to customers demand. Since the hair is still new, dont worry, continue to enjoy the waves, after a while, you should be able to wear it straight. We were just trying to please you our customers hence we applied this new technique to keep the wave lasting longer for you all as requested. Thank you, Virginhairworld.